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cease and desist letter

How to prevent your “ordinary” letter of demand from becoming a Social Media Backlash

How to prevent your “ordinary” letter of demand from becoming a Social Media Backlash

15 November 2013
By Natalie Hickey
Remember the old days of sending a hard copy letter of demand which only a few people (at most) were destined to see? Well, haven’t times changed! Now, it is crucial to consider how best to minimise the prospect that your demand will go ‘viral’. None of us want our correspondence to spark reputational issues for the client beyond the legal issues at hand.
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